Privacy Policy
At RGV Waste, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, request a quote, contact us, or use our waste management services.
1. Information We Collect
We may collect personal information when you:
- Fill out a contact form
- Request a service quote
- Schedule junk removal, dumpster rental, portable toilet rental, or light demolition service
- Subscribe to our newsletter
- Call, email, or message our team
This information may include:
- Name
- Email address
- Phone number
- Service address or location
- Service details
- Uploaded photos or project information
- Any message you submit through our website
2. How We Use Your Information
RGV Waste may use your information to:
- Respond to your inquiries
- Provide quotes and service estimates
- Schedule and complete services
- Contact you about your booking
- Improve our website and customer experience
- Send service updates or promotional messages
- Maintain business records
- Comply with legal requirements
3. Sharing Your Information
We do not sell or rent your personal information.
We may share limited information only when necessary with:
- Service providers who help operate our business
- Payment processors
- Disposal or recycling partners
- Legal authorities if required by law
4. Cookies & Website Tracking
Our website may use cookies and tracking tools to improve performance, understand visitor behavior, and improve marketing.
Cookies may help us collect information such as:
- Pages visited
- Time spent on website
- Browser type
- Device type
- General location data
You can disable cookies through your browser settings.
5. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure.
6. Email & Marketing Communication
If you subscribe to our newsletter or submit your details, we may contact you with updates, offers, or service information.
You may unsubscribe or request removal from our contact list at any time by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites such as social media platforms. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Your Rights
You may contact us to:
- Request access to your information
- Correct inaccurate details
- Request deletion of your personal data
- Opt out of marketing communication
10. SMS/Text Messaging Privacy
By providing your phone number through our website, forms, or directly to RGV Waste, you consent to receive text messages (SMS/MMS) related to:
- Service updates
- Appointment reminders
- Scheduling confirmations
- Customer support
- Promotional offers and marketing messages
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
You can opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at:
Toll Free: 1-844-617-DUMP
Phone: +1 469-636-0561
Email: ceo@rgvwaste.com
RGV Waste does not sell, rent, or share your mobile phone number with third parties for marketing purposes.
11. Updates to This Policy
RGV Waste may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
12. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
RGV Waste
Hidalgo County & Rio Grande Valley, Texas
Toll Free: 1-844-617-DUMP
Phone: +1 469-636-0561
Email: ceo@rgvwaste.com
Hours: Monday – Saturday
